Agency paying my rent has been late twice, leading to an eviction notice. They were behind on utilities once. One specific agent is to blame, and I’ve exhausted proper channels for redress. I’ve been cordial, but it took involving outside social service agencies just to get listened to, and the agent responsible dodges questions and threatens to drop me from the program despite the fault not being mine. I feel she is over her head and pity her, but her decisions have major consequences for me.