Prayers for Christine. Her glass are not straight. I have told her she can make apt with where she got glasses and ask if they can straighten correctly for her. Her sister keeps telling her no. I don't understand why. I know with my glasses they heat them and bend them then make sure they are aligned correctly I have 2 scripts in my glasses so the position is important but I think with any glasses it probably important to have them straight. Her boyfriend worked on them some but she says she still can't see right. Maybe she needs her eyes checked and needs new glasses not sure if she would call and find out if they can straighten and if that don't work get eyes checked then we would know for sure. Let your will be done. In the past My eye drs offices also told me if they are heating them and they break them they help cover cost if they do it and break them but they are trained to do it so they usually don't. If I do it on my own and over heat melt or snap them cause I try to bend and its colded to much. I would be responsible for breaking them. Let your will be done.